Auxiliary heat is a secondary heating source built into a heat pump system. It automatically turns on when your heat pump needs an extra boost to warm your home, typically during the coldest winter days here in Mokena and the greater Chicago area. It’s a key feature that helps your heat pump keep you comfortable, but because it’s less efficient than the heat pump itself, it’s important to understand how and when it works.

What is Auxiliary Heat? The Simple Answer.
Think of your heat pump as a superhero with a sidekick. The heat pump is a master of efficiency, pulling warmth from the outdoor air to heat your home. But when the temperature drops, especially below freezing, it needs a little help. That’s where auxiliary heat comes in. It’s a set of electric heating coils that act like a giant space heater inside your HVAC system. It automatically kicks in to supplement the heat pump, ensuring your home stays warm. You’ll know it’s on because your thermostat will display “Aux Heat” or “Auxiliary Heat.”
Auxiliary Heat vs. Emergency Heat: What’s the Difference?
This is a common point of confusion. Here’s a simple breakdown:
| Feature | Auxiliary Heat | Emergency Heat |
| Activation | Automatic | Manual (you must turn it on) |
| Purpose | Supplements the heat pump | Bypasses the heat pump completely |
| When to Use | When the heat pump needs a little help (e.g., in freezing weather or after a large temperature change) | When your heat pump is broken or not working at all |
| Efficiency | Less efficient than the heat pump, but works with it | Least efficient mode; it’s a last resort option |
Important: Do not use emergency heat as a daily heating option. It should only be used in an actual heating emergency, like if your heat pump fails and you need to stay warm until a technician from TemperaturePro Mokena can arrive.
How Does My Heat Pump System Work in the Winter?
To understand auxiliary heat, you need to understand how a heat pump operates in the cold Chicago climate.
Your heat pump doesn’t “create” heat; it moves it. In the winter, it pulls warmth from the air outside—yes, even very cold air contains some heat—and transfers it inside. This process is incredibly efficient. However, as the temperature drops below freezing (around 35-40°F), the system has to work harder, and its efficiency starts to decline.
This is the point where your thermostat tells your system: “I’m having a hard time hitting the target temperature. Please turn on the auxiliary heat to help.” The electric coils kick in, quickly generating the heat needed to reach your thermostat’s set point.
When Does Auxiliary Heat Turn On?
You might see “Aux Heat” on your thermostat for a few reasons:
- Extreme Cold: The most common reason. Your heat pump simply can’t keep up with the heat demand when it’s well below freezing.
- Rapid Temperature Changes: If you crank your thermostat up by several degrees at once (e.g., from 65°F to 72°F), your system will often use auxiliary heat to reach the new temperature faster.
- Defrost Cycle: Heat pumps periodically go into a “defrost mode” to melt any ice buildup on the outdoor unit. During this time, the auxiliary heat activates to ensure your home stays warm.
Auxiliary Heat and Your Utility Bill: Why It Matters.
This is the most critical part of understanding auxiliary heat. While a heat pump operates at an efficiency of 200-400% (it moves more heat than the electricity it uses), electric auxiliary heat is only 100% efficient. This means it costs significantly more to run.
If you notice your auxiliary heat running frequently, especially on days that aren’t bitterly cold, it’s a red flag. It could mean your system isn’t working as efficiently as it should.
Common Issues That Cause Excessive Auxiliary Heat Usage:
- Refrigerant Leak: A low refrigerant charge can prevent your heat pump from effectively transferring heat.
- Dirty Air Filter: A clogged filter restricts airflow, making your system work harder and less efficiently.
- Blocked Outdoor Unit: Snow, ice, or debris can prevent the heat pump from absorbing heat from the outdoor air.
If you suspect a problem, it’s a good idea to schedule a professional inspection with a trusted local company like TemperaturePro Mokena. Our expert technicians can diagnose the issue and get your system back to peak performance.
Expert Tips from TemperaturePro Mokena
Set it and Forget It: Avoid large, sudden temperature changes on your thermostat. Setting a steady temperature will prevent your system from relying on costly auxiliary heat to catch up.
- Regular Maintenance is Key: Get a professional tune-up every year. This ensures your heat pump is running at its maximum efficiency, reducing the need for the less-efficient auxiliary heat.
- Check Your Air Filter: A clean air filter is the single easiest thing you can do to help your heat pump work efficiently.
- Consider a Smart Thermostat: A smart thermostat can learn your family’s habits and optimize heating schedules, helping to minimize the use of auxiliary heat.
Frequently Asked Questions (FAQs)
Q: Is it normal for my auxiliary heat to turn on?
A: Yes, it is completely normal and expected, especially during the coldest winter days we experience in Mokena and across Chicagoland. It’s a sign that your system is working as designed.
Q: Why is my auxiliary heat coming on when it’s not that cold outside?
A: If it’s turning on in mild weather, it could be a sign of a problem with your heat pump. Call a professional HVAC technician to inspect your system.
Q: How do I turn off my auxiliary heat?
A: You cannot manually turn off the auxiliary heat. It’s an automatic function of your heat pump system. The goal is not to turn it off but to ensure your system is running efficiently so it doesn’t need to turn on more than necessary.
Q: Will running auxiliary heat damage my system?
A: No, using auxiliary heat will not damage your system. It is designed to be a safe and temporary heating solution. However, excessive use can lead to higher electricity bills.
Q: When should I call an expert about my auxiliary heat?
A: If your auxiliary heat runs constantly, or if you feel like your heat pump isn’t heating your home properly, it’s time to call a professional. The experts at TemperaturePro Mokena are ready to help.








